Outcome benchmarks we track in live programs

Lumen uses these benchmarks to keep hiring workflows measurable and accountable. Metrics are shared in aggregated form so teams can compare performance without exposing candidate or employer identities.

Report-to-action rate

Percent of verifier reports that move into recruiter + hiring manager review within 48 hours.

Target benchmark: 60%+

Time-to-shortlist signal

Median turnaround from verified input submission to structured shortlist output.

Target benchmark: under 24 hours

90-day retention trend

Retention tracking for roles that continue into placement support.

Target benchmark: above baseline

How we report

We report metrics in aggregate with customer identifiers removed. Benchmarks are reviewed against role type, location coverage, and hiring volume so performance comparisons stay fair and useful.

Benchmarks are directional operating targets, not guaranteed outcomes for every role.

Set your benchmark baseline in one active role

Run a verifier report on a live requisition, then compare your response speed and quality signals against this benchmark model.