Healthcare faces nurse shortages, particularly in rural areas, with hiring times averaging 86 days due to high demand and rigorous vetting requirements.
A Midwest hospital network with urban and rural facilities.
Needed to hire 15 ICU nurses for a rural clinic within 60 days to meet community healthcare demands, with the internal TA team lacking bandwidth for specialized sourcing.
Lumen implemented a targeted sourcing model, using AI-driven tools to identify ICU-certified nurses open to rural placements. Recruiters pre-screened for licenses, certifications, and experience, ensuring alignment with the hospital’s needs. Lumen provided real-time updates via direct communication, as ATS integration was not preferred, and coordinated interview schedules. The hospital conducted interviews and background checks, choosing the tiered pricing structure.
• Speed: Extended offers to 15 ICU nurses in 45 days from sourcing to client approval, 48% faster than the industry average.
• Quality: All hires had valid licenses, ICU certifications, and at least two years of experience, with 95% retention after six months.
• Cost Savings: With tiered pricing (9% for 1-4 hires, 7% for 5-9, 5% for 10+), the average fee was 6.4% ($4,467 for $70,000 salary), saving $9,533 per hire compared to 20% ($14,000), totaling $139,300.
• TA Extension: Freed the hospital’s TA team to focus on urban hiring and onboarding, addressing the rural staffing gap.
Logistics faces labor shortages and high-volume hiring needs, with average hiring times of 25 days for warehouse roles.
A national e-commerce retailer opening a new distribution center in Nevada.
Needed to hire 100 permanent warehouse associates within 45 days for the holiday season, with the TA team lacking local presence.
Lumen implemented a recruitment approach optimized for high-volume hiring. Using AI-driven sourcing and in person job fairs, Lumen targeted local candidates with warehouse experience. Recruiters pre-screened for physical capabilities and reliability, integrating with the client’s ATS for seamless updates. The retailer conducted group interviews and background checks, choosing the tiered pricing structure.
• Speed: Extended offers to 100 associates in 25 days from sourcing to client approval. • Scalability: Efficiently managed large-scale hiring, ensuring timely staffing.
• Cost Savings: With tiered pricing (9% for 1-4, 7% for 5-9, 5% for 10+), the average fee was 5.05% ($2,020 for $40,000 salary), saving $5,980 per hire compared to 20% ($8,000), totaling $289,600.
• TA Extension: Enabled TA team to focus on strategic planning.
Call centers face high turnover (30%+) and demand for skilled staff, with hiring times averaging 25 days.
A customer support outsourcing firm serving multinational clients.
Needed 40 bilingual (English/Spanish) representatives within 30 days for a new contract, with the TA team struggling to find bilingual candidates.
Lumen used AI-driven tools and language-specific job boards to source bilingual candidates, pre-screening for proficiency and experience. Updates were provided via the client’s ATS, with training recommendations to enhance retention. The client conducted interviews and back ground checks, opting for tiered pricing.
• Speed: Extended offers to 40 representatives in 25 days.
• Quality: All were fluent in English/Spanish, aiming to improve satisfaction.
• Cost Savings: With tiered pricing, the average fee was 5.9% ($2,053 for $35,000 salary), saving $4,947 per hire compared to 20% ($7,000), totaling $160,000.
• TA Extension: Reduced sourcing burden, allowing focus on training.
Retail faces high turnover and demand for skilled staff, with hiring times averaging 20 days.
A national fashion retail chain opening three new stores.
Needed 60 permanent sales associates within 60 days, requiring fashion retail experience, with the TA team stretched across locations.
Lumen sourced candidates from the fashion industry using AI-driven tools, pre-screening for experience and brand alignment. Group interviews were coordinated via direct communication, with the client handling final selections and background checks, choosing tiered pricing.
• Speed: Extended offers to 60 associates in 40 days, 33% faster than average. • Quality: Candidates had two years of fashion retail experience.
• Cost Savings: With tiered pricing, the average fee was 5.8% ($2,610 for $45,000 salary), saving $6,390 per hire compared to 20% ($9,000), totaling $157,050.
• TA Extension: Allowed TA team to focus on store opening tasks.
Transportation faces driver shortages and compliance needs, with hiring times averaging 30 days.
A hazardous materials transportation company in the Southeast.
Needed 15 permanent truck drivers with HAZMAT endorsements within 45 days to expand operations, with the TA team lacking specialized sourcing resources.
Lumen used AI-driven tools to source drivers with HAZMAT endorsements, pre-screening for endorsements, clean driving records, and experience. Updates were provided via direct commu nication, as ATS integration was not preferred. The client conducted interviews and background checks, choosing tiered pricing.
• Speed: Extended offers to 15 drivers in 35 days, 17% faster than average. • Quality: All had valid HAZMAT endorsements and clean records.
• Cost Savings: With tiered pricing, the average fee was 6.6% ($4,000 for $60,000 salary), saving $6,000 per hire compared to 20% ($12,000), totaling $90,000.
• TA Extension: Freed TA team for other priorities with niche sourcing.
Food service faces high turnover and rapid staffing needs, with hiring times averaging 20-30 days (Manatal, 2025).
A fast-casual restaurant chain expanding to five new locations in the Southwest.
Needed 100 permanent staff (10 managers, 30 chefs, 60 servers) within 60 days to support expansion, with the TA team lacking capacity.
Lumen used AI-driven tools and on-site job fairs to source candidates, pre-screening for leader ship (managers), certifications (chefs), and service skills (servers). Updates were provided via the client’s ATS, with the client handling interviews and background checks, choosing tiered pricing.
• Speed: Extended offers to 100 staff in 50 days.
• Quality: Managers had five years of experience, chefs had certifications, and servers had service backgrounds, aiming to reduce turnover.
• Cost Savings: With tiered pricing, the average fee was 5.5% ($1,650 for $30,000 salary), saving $4,350 per hire compared to 20% ($6,000), totaling $250,000.
• TA Extension: Freed TA team for training and setup.
